Privacy Policy
Last updated: October 18, 2026
Avenu Technologies LLC ("Avenu," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you use the Avenu mobile application and website.
1. Information We Collect
When you use Avenu, we may collect the following information:
- Account Information: Your name, email address, and account details.
- Property Information: Property addresses and listing details you provide.
- Photos: Property photographs captured through the Avenu app and submitted for processing.
- Purchase Information: Records of photo packages purchased through Apple In-App Purchases. We do not collect or store your credit card information.
- Usage and Technical Information: App activity, device information, and diagnostic data used to maintain and improve our services, where collected.
- Communications: Information you provide when contacting our support team.
2. How We Use Your Information
We use collected information to:
- Create and manage your Avenu account.
- Process, enhance, store, and deliver your property photographs.
- Manage purchases and access to photo-processing services.
- Provide customer support and communicate important account updates.
- Improve app functionality, reliability, and user experience.
- Send product announcements, updates, and promotional emails, where permitted by law.
You may unsubscribe from promotional emails at any time.
3. Photo Processing and AI Technology
Avenu uses automated image-processing technology and third-party service providers to enhance property photographs.
Photos submitted through the app may be securely transmitted to our processing providers to generate enhanced images.
We use submitted photographs to provide the photo-enhancement services requested by users. Our providers' handling of these images is governed by their applicable agreements and privacy practices.
4. Information Sharing
We do not sell your personal information.
We may share information with trusted service providers when necessary to operate Avenu, including providers supporting image processing, cloud storage, account management, payments, analytics, and technical infrastructure.
We may also disclose information when required by applicable law or to protect the security and integrity of our services.
5. Payments
Purchases made within the Avenu iOS application are processed through Apple's In-App Purchase system.
Avenu does not directly collect or store payment card numbers. We may receive transaction details necessary to verify purchases and provide purchased services.
6. Data Storage and Security
We use reasonable technical and organizational safeguards designed to protect your information against unauthorized access, disclosure, or misuse.
No electronic storage or transmission method is completely secure, and we cannot guarantee absolute security.
We retain information for as long as reasonably necessary to provide our services, maintain business records, comply with legal obligations, and resolve disputes.
7. Your Privacy Choices
You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable legal requirements.
You may also unsubscribe from marketing communications using the unsubscribe link included in promotional emails.
To request account or data deletion, contact hunter@useavenu.com. Where available, account deletion may also be initiated directly through the Avenu app.
8. Third-Party Services
Avenu may use third-party services to support photo processing, hosting, analytics, payment verification, and other app functionality.
These services may process information on our behalf as necessary to provide their functionality.
9. Children's Privacy
Avenu is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
If we become aware that we have collected such information, we will take appropriate steps to delete it.
10. Changes to This Policy
We may update this Privacy Policy to reflect changes in our services, technology, or legal requirements.
Any updates will be posted on this page with a revised "Last Updated" date.
11. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact: